FAQs

Ergometer

Seating position

What are the possibilities to the seat post?

Names at the seatpost

The names at the seat post can be found on the attached photo. If you need spare parts to the seat post, please leave us the correct names including the year of construction of the SRM ergometer.

If you have purchased a new saddle brace from us, you will receive the attached rulers from us. You would have to glue them yourself, so we can use your reference mass on your ergometer, e.g. Between the bottom bracket and the tip of the saddle.

What are the possibilities to the seat position?

The SRM ergometer allows individual adjustment of the athlete's sitting position. They can be adjusted individually by changing the position of the steering column, seat post and crank length.

The scaling of the seat post represents the distance from the center of the bottom bracket bearing to the seat tip. The following table shows the spans of the handlebar and saddle, the reference point is the center of the bottom bracket.

Bezeichnung	Bewegungsebene	Spannweite
Sattel	horizontal	-15cm - 10cm
	vertikal	60cm - 85cm
Lenker	horizontal	35cm - 60cm
	vertikal	45cm - 65cm

For more information about the positioning of the athlete click here.

Crank

Why do I here noise during cycling?

• Socket wrenches are not tight enough on the lengthenable cranks.
• Ergometer is not on a flat surface.

Software

Is the Ergometer software compatible with Windows 10?

Yes the software should be working with Windows 10 but there were some cases in which it did not. When connecting a new device to the system, Windows tries to automatically install a corresponding driver and update its version in future using Windows Update. In most cases, this approach is optimal as it guarantees installation of actual driver versions checked by Microsoft. In some cases, however, a user deliberately uses old driver versions and does not want them to be updated automatically by the system. It is possible to prevent this be turning off the driver updates in Windows 10: Driver updates Windows

Why do I get deviations between the set and actual cadence?

The cadence frequency in the isokinetic mode does not agree with a predetermined frequency from the presetting file.